Welcome to Astern, a leading LED light manufacturing company. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General Terms

1.1. By placing an order on our website, you confirm that you are at least 18 years old or have the consent of a legal guardian to make the purchase.

1.2. We reserve the right to modify, update, or terminate our website and these Terms and Conditions at any time, without prior notice. It is your responsibility to review the Terms and Conditions periodically for any changes.

2. Product Information

2.1. We make every effort to ensure the accuracy of the product descriptions, images, specifications, and pricing on our website. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to update product information as needed.

2.2. The colors of our products may appear slightly different on different screens. We strive to provide accurate representations, but we cannot guarantee exact color matching.

3. Orders and Payments

3.1. Placing an order on our website constitutes an offer to purchase our products. We reserve the right to accept or decline your order in our sole discretion.

3.2. Once an order is placed, you will receive an order confirmation email with details of your purchase. This email does not guarantee acceptance of your order.

3.3. Payment for your order is required at the time of purchase. We accept major credit cards, debit cards, and other payment methods as indicated on our website.

4. Shipping and Delivery

4.1. We offer shipping to valid addresses within the specified delivery areas. Shipping costs and estimated delivery times are provided during the checkout process and may vary based on the destination and the chosen shipping method.

4.2. We strive to fulfill and ship orders in a timely manner. However, delivery times are estimates and not guaranteed. We are not liable for any delays or damages caused by shipping carriers or other circumstances beyond our control.

4.3. Any customs duties, taxes, or additional charges related to international orders are the responsibility of the customer.

5. Returns and Refunds

5.1. We want you to be satisfied with your purchase. If you receive a defective or damaged product, please contact our customer support within [number of days] of receiving the order to arrange for a return or replacement.

5.2. For non-defective products, we accept returns within [number of days] of receipt, provided the product is in its original condition and packaging. The customer is responsible for return shipping costs.

5.3. Refunds will be issued in the original form of payment once the returned product is received and inspected. Refunds do not include any original shipping charges unless the return is due to our error.

6. Intellectual Property

6.1. All content on our website, including text, images, logos, and product designs, is the property of Astern or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, modify, or distribute our content without our prior written consent.

7. Privacy and Data Security

7.1. We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

8. Limitation of Liability

8.1. To the maximum extent permitted by law, Astern and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of our website or the purchase of our products.

9. Governing Law and Jurisdiction

9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of [Country/State]. Any disputes arising from these Terms and Conditions or the use of our website shall be subject to the exclusive jurisdiction of the courts in [City/Region].

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact our customer support. Thank you for choosing Astern!